Terms and Conditions of Participation in Coaching Sessions

By participating in coaching sessions, you agree to the following terms and conditions. The purpose of coaching is to support personal development, goal achievement, and self-discovery. Coaching is not a substitute for therapy, psychological counselling, or medical treatment.

1. Nature of Neuro-Coaching

Purpose:

Coaching is a collaborative process designed to help clarify goals, identify obstacles, and develop actionable strategies.

Scope:

Coaching focuses on the present and future, aiming to unlock your potential and assist in achieving desired outcomes.

Responsibilities:

The coach provides guidance and support. You are responsible for taking action and implementing the agreed strategies.

2. Session Structure

Duration:

Sessions typically last 45 minutes unless otherwise agreed.

Frequency:

Sessions are scheduled based on mutual agreement (e.g., weekly, bi-weekly).

Format:

Sessions can be conducted in person, online, or via telephone, as agreed.

Confidentiality:

All information shared during sessions is confidential, except where disclosure is required by law (e.g., threats to health or life).

3. Expectations

From the Coach:

  • Providing a safe and supportive environment free of judgment.

  • Offering tools and techniques tailored to your needs.

  • Maintaining professional boundaries and ethical standards.

From You:

  • Honesty and openness during sessions.

  • Responsibility for your decisions and actions.

  • Timely feedback on the coaching process.

4. Payments and Cancellation Policy

Fees:

The cost of individual sessions or packages must be paid before the commencement of the session/package.

Cancellations:

Cancellations must be made at least 48 hours in advance.

Late Cancellations/No-Shows:

Late cancellations or no-shows may incur the full session fee.

Refunds:

Refunds for unused sessions will be considered on a case-by-case basis and may be subject to an administrative fee.

5. Limitations and Disclaimers

  • The coach does not diagnose or treat medical or psychological conditions.

  • Results depend on your commitment and effort; specific outcomes cannot be guaranteed.

  • The coach reserves the right to terminate the coaching relationship if it is determined that coaching is unsuitable or ineffective for you.

6. Communication Between Sessions

  • Limited email support may be provided for brief check-ins or follow-up questions.

  • Extended support outside sessions may incur additional fees.

7. Termination of Coaching Relationship

  • Either party may terminate the coaching relationship at any time with written notice.

  • Fees for completed sessions are non-refundable.

8. Agreement

By participating in coaching sessions, you confirm that you have read, understood, and accepted these terms and conditions.